Help Center
Find answers to common questions about PaperDock's features, pricing, and policies.
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Try all features free for 30 days, no credit card required
Getting Started
How do I start my free trial?
Starting your 30-day free trial is easy:
- Click Sign Up in the top navigation
- Enter your name, email, and create a password
- Verify your email address (check your inbox)
- Start using PaperDock immediately—no credit card required!
Your 30-day trial gives you full access to all features: contracts, invoices, e-signatures, and client management.
What happens after my 30-day trial ends?
After 30 days, your trial expires and you'll see a paywall when you try to access PaperDock features.
To continue using PaperDock:
- Purchase lifetime access for $69 (one-time payment)
- You'll regain immediate access to all your contracts, invoices, and data
- No monthly fees—pay once and use forever
Don't worry—your data is safe! All your contracts, invoices, and clients are preserved even after your trial expires.
I didn't receive my verification email. What should I do?
If you didn't receive your verification email:
- Check your spam/junk folder – our emails sometimes land there
- Make sure you entered the correct email address during signup
- Wait a few minutes – emails can take up to 5 minutes to arrive
- Check for emails from
noreply@paperdock.pro
Still no email? Contact our support team and we'll help you verify your account manually.
Pricing & Billing
How much does PaperDock cost?
PaperDock costs $69 for lifetime access. That's it—a single one-time payment.
What you get:
- Unlimited contracts and invoices
- Unlimited clients
- Unlimited e-signatures
- All future updates and features (free forever)
- Priority email support
Comparison: Bonsai costs $24/month ($288/year), HoneyBook costs $39/month ($468/year). With PaperDock, you pay $69 once and save hundreds every year.
How do I pay for lifetime access?
Payment is simple and secure:
- After your trial ends, click "Upgrade to Lifetime Access" in your dashboard
- You'll be redirected to our secure Razorpay payment page
- Enter your credit card details (Visa, Mastercard, Amex, Discover accepted)
- Complete the $69 payment
- Get instant lifetime access!
Security: All payments are processed by Razorpay, a leading payment platform. We never store your credit card information.
Are there any monthly fees or subscriptions?
Absolutely not. PaperDock has NO monthly fees, NO subscription charges, and NO hidden costs.
You pay $69 once and get lifetime access. That's our entire business model—simple, transparent, and fair.
No surprise charges. No renewal fees. No credit card on file after your initial purchase. Just a tool that you own forever.
Can I get a refund if I'm not satisfied?
Yes! We offer a 30-day money-back guarantee. If you're not happy with PaperDock for any reason, request a full refund within 30 days of your purchase.
To request a refund:
- Email us at support@paperdock.pro
- We'll process your refund within 5-7 business days
- No questions asked, no hassle
Read our full Refund Policy for details.
Features & Capabilities
Are there any limits on contracts, invoices, or clients?
No limits! With your lifetime access, you get:
- Unlimited contracts – create as many as you need
- Unlimited invoices – send invoices to every client
- Unlimited clients – manage your entire client base
- Unlimited e-signatures – get documents signed instantly
No per-document fees. No artificial restrictions. Use PaperDock as much as your business needs.
Are PaperDock's e-signatures legally binding?
Yes, absolutely. PaperDock's e-signatures are fully compliant with the ESIGN Act (Electronic Signatures in Global and National Commerce Act) in the United States.
What this means:
- Contracts signed through PaperDock are legally enforceable
- E-signatures have the same legal weight as handwritten signatures
- You can confidently use PaperDock contracts in your business
Used by freelancers, consultants, and small businesses across the US and internationally.
Can I customize contracts and invoices with my branding?
Yes! PaperDock lets you customize your contracts and invoices with:
- Your business name and logo
- Business address and contact information
- Custom payment terms and conditions
- Personalized contract clauses
All documents are professional, polished, and ready to send to clients with your unique branding.
Security & Privacy
Is my payment information secure?
100% secure. We use Razorpay, a leading payment processor, to handle all payments.
Security features:
- PCI-DSS Level 1 certified (highest security standard)
- Bank-level encryption for all payment data
- We never store your credit card details on our servers
- Razorpay handles all sensitive payment information
Millions of businesses worldwide trust Razorpay for secure payments.
How is my data protected?
Your data security is our top priority. We protect your information with:
- SSL/HTTPS encryption for all data transmission
- Secure servers with firewalls and access controls
- Password hashing (we never store passwords in plain text)
- Regular security updates and monitoring
Read our full Privacy Policy for complete details on how we handle your data.
International & Other
Can I use PaperDock outside the USA?
Yes! PaperDock works globally. Freelancers from all countries can use PaperDock to create contracts, send invoices, and manage clients.
International features:
- Available worldwide (no geographic restrictions)
- Support for multiple currencies in invoices
- ESIGN Act compliance for US-based contracts
- Works with international clients
Note: While PaperDock is used globally, our contract templates are optimized for US freelancers. Consult local legal advice if needed for your jurisdiction.
Do I get future updates and new features?
Absolutely! Your $69 lifetime access includes all future updates, features, and improvements—forever, at no additional cost.
This includes:
- New contract and invoice templates
- Feature enhancements and improvements
- Bug fixes and performance upgrades
- New integrations (as we add them)
Your lifetime license truly means lifetime. No upgrade fees, no premium tiers—just continuous improvements included.
Still Have Questions?
Can't find what you're looking for? Our support team is here to help.
Contact Support